CI 9255 TOTAL QUALITY SYSTEMS AND ENGINEERING SYLLABUS | ANNA UNIVERSITY ME COMPUTER INTEGRATED MANUFACTURING ELECTIVES SYLLABUS REGULATION 2009 2011 2012-2013 BELOW IS THE ANNA UNIVERSITY M.E COMPUTER INTEGRATED MANUFACTURING DEPARTMENT ELECTIVES SYLLABUS, TEXTBOOKS, REFERENCE BOOKS,EXAM PORTIONS,QUESTION BANK,PREVIOUS YEAR QUESTION PAPERS,MODEL QUESTION PAPERS, CLASS NOTES, IMPORTANT 2 MARKS, 8 MARKS, 16 MARKS TOPICS. IT IS APPLICABLE FOR ALL STUDENTS ADMITTED IN THE YEAR 2011 2012-2013 (ANNA UNIVERSITY CHENNAI,TRICHY,MADURAI,TIRUNELVELI,COIMBATORE), 2009 REGULATION OF ANNA UNIVERSITY CHENNAI AND STUDENTS ADMITTED IN ANNA UNIVERSITY CHENNAI DURING 2010
CI 9255 TOTAL QUALITY SYSTEMS AND ENGINEERING L T P C
3 0 0 3 AIM:
To impart knowledge on the total quality system and engineering as practiced in
industries.
OBJECTIVE :
To study the principles , practices and techniques of quality systems and
engineering.
UNIT I INTRODUCTION 10
Principles of Quality Management - Pioneers of TQM - Quality costs - Customer
Orientation - Benchmarking - Re-engineering - Concurrent Engineering.
UNIT II PRACTICES OF TQM 10
Quality system - ISO 9001:2000 - QS 9000, ISO 14000 - Quality Auditing -
Leadership - Organisational Structure - Team Building - Information Systems and
Documentation.
UNIT III TECHNIQUES OF TQM 10
Single Vendor Concept - J.I.T. - Quality Function deployment - Quality Circles -
KAIZEN - SGA - POKA YOKE - Taguchi Methods.
13
UNIT IV QUALITY BY DESIGN 8
Introduction – Rationale for implementation – Benefits– Teams – Communication
models – Implementation – Tools – Misconceptions and Pitfalls.
UNIT V PRODUCTS LIABILITY 7
Introduction – Product safety law – products liability law – defenses – Proof and the
expert witness – Financial Loss – The future of products liability – Prevention.
TOTAL: 45 PERIODS
TEXTBOOK:
1. Besterfield D.H., Besterfield C.M, Besterfield G.H and Besterfield M.S., “Total
Quality Management ", Pearson Education, 2002.
REFERENCES: 1. Harvid Noori and Russel, " Production and Operations mangement - Total
Quality andResponsiveness ", McGraw-Hill Inc, 1995.
2.. Suresh Dalela and Saurabh, ISO 9000 " A Manual for Total Quality Management
", S.Chand and Company Ltd., 1997.
3.. John Bank, " The Essence of Total Quality Management ", Prentice Hall of India
Pvt.Ltd., 1995.
4.. Mohamed Zairi, " Total Quality Management for Engineers ", Woodhead
Publishing Limited 1991.
CI 9255 TOTAL QUALITY SYSTEMS AND ENGINEERING L T P C
3 0 0 3 AIM:
To impart knowledge on the total quality system and engineering as practiced in
industries.
OBJECTIVE :
To study the principles , practices and techniques of quality systems and
engineering.
UNIT I INTRODUCTION 10
Principles of Quality Management - Pioneers of TQM - Quality costs - Customer
Orientation - Benchmarking - Re-engineering - Concurrent Engineering.
UNIT II PRACTICES OF TQM 10
Quality system - ISO 9001:2000 - QS 9000, ISO 14000 - Quality Auditing -
Leadership - Organisational Structure - Team Building - Information Systems and
Documentation.
UNIT III TECHNIQUES OF TQM 10
Single Vendor Concept - J.I.T. - Quality Function deployment - Quality Circles -
KAIZEN - SGA - POKA YOKE - Taguchi Methods.
13
UNIT IV QUALITY BY DESIGN 8
Introduction – Rationale for implementation – Benefits– Teams – Communication
models – Implementation – Tools – Misconceptions and Pitfalls.
UNIT V PRODUCTS LIABILITY 7
Introduction – Product safety law – products liability law – defenses – Proof and the
expert witness – Financial Loss – The future of products liability – Prevention.
TOTAL: 45 PERIODS
TEXTBOOK:
1. Besterfield D.H., Besterfield C.M, Besterfield G.H and Besterfield M.S., “Total
Quality Management ", Pearson Education, 2002.
REFERENCES: 1. Harvid Noori and Russel, " Production and Operations mangement - Total
Quality andResponsiveness ", McGraw-Hill Inc, 1995.
2.. Suresh Dalela and Saurabh, ISO 9000 " A Manual for Total Quality Management
", S.Chand and Company Ltd., 1997.
3.. John Bank, " The Essence of Total Quality Management ", Prentice Hall of India
Pvt.Ltd., 1995.
4.. Mohamed Zairi, " Total Quality Management for Engineers ", Woodhead
Publishing Limited 1991.
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