PL9009 TOTAL QUALITY MANAGEMENT SYLLABUS | ANNA UNIVERSITY MTECH POLYMER TECHNOLOGY 1ST SEM SYLLABUS REGULATION 2009 2011 2012-2013 BELOW IS THE ANNA UNIVERSITY FIRST SEMESTER M.TECH POLYMER TECHNOLOGY DEPARTMENT SYLLABUS, TEXTBOOKS, REFERENCE BOOKS,EXAM PORTIONS,QUESTION BANK,PREVIOUS YEAR QUESTION PAPERS,MODEL QUESTION PAPERS, CLASS NOTES, IMPORTANT 2 MARKS, 8 MARKS, 16 MARKS TOPICS. IT IS APPLICABLE FOR ALL STUDENTS ADMITTED IN THE YEAR 2011 2012-2013 (ANNA UNIVERSITY CHENNAI,TRICHY,MADURAI, TIRUNELVELI,COIMBATORE), 2009 REGULATION OF ANNA UNIVERSITY CHENNAI AND STUDENTS ADMITTED IN ANNA UNIVERSITY CHENNAI DURING 2009
PL9009 TOTAL QUALITY MANAGEMENT L T P C
3 0 0 3
UNIT I 9
Introduction to quality control theory - elements of quality, fundamentals of statistics and
probability in quality control –measures of central tendency on-normal distribution –
significance tests – difference between means. inomial, Poisson distributions – thorndike
chart – hypergeometric distribution.
UNIT II 9
Control of process quality – principles of control – quality capability analysis – quality
capability study – average range method for determining process capability – control of
variable quality – characteristics – theory of control charts –control limits- types of control
charts – control chart for variables –X and R control charts – control charts for attributes – P.
Chart, C. Charts.
UNIT III 9
Quality assurance and acceptance – acceptance sampling-operating characteristics curve –
development of single sampling plan, concept of AQL, LTPD producers and consumers risk
– average outgoing quality (AOQ ) curve. Other acceptance sampling plans – sampling
tables.
UNIT IV 9
Quality engineering – planning for quality and reliability – quality standards – specification of
inspection methods, setting of standard quality levels – introduction to ISO-9000 –design of
quality experiments using statistics –analysis of variance.
UNIT V 9
Reliability and maintainability – definition of reliability, factors affecting reliability – MTTF –
MTBF – evaluation of reliability, quality management – organising for quality – economy of
quality- techniques of ABC analysis- quality management education – zero defects concept
– quality circles concept- applying total quality management in enterprises.
TOTAL: 45 PERIODS
12
REFERENCES
1. A.J. Ducan, Quality Control and Industrial Ttatistics, Homewood, Illinois, 1959.
2. A.V.Feigen Baum, Total Quality Control, McGraw Hill Co. New York, 1961
3. B.L. Hansen, Quality Control: Theory and Applications, PHI, New Jersey, 1966.
4. M.Lal, Total Quality Management –A Pratical Approach, Wiley Eastern, New York, 1990.
PL9009 TOTAL QUALITY MANAGEMENT L T P C
3 0 0 3
UNIT I 9
Introduction to quality control theory - elements of quality, fundamentals of statistics and
probability in quality control –measures of central tendency on-normal distribution –
significance tests – difference between means. inomial, Poisson distributions – thorndike
chart – hypergeometric distribution.
UNIT II 9
Control of process quality – principles of control – quality capability analysis – quality
capability study – average range method for determining process capability – control of
variable quality – characteristics – theory of control charts –control limits- types of control
charts – control chart for variables –X and R control charts – control charts for attributes – P.
Chart, C. Charts.
UNIT III 9
Quality assurance and acceptance – acceptance sampling-operating characteristics curve –
development of single sampling plan, concept of AQL, LTPD producers and consumers risk
– average outgoing quality (AOQ ) curve. Other acceptance sampling plans – sampling
tables.
UNIT IV 9
Quality engineering – planning for quality and reliability – quality standards – specification of
inspection methods, setting of standard quality levels – introduction to ISO-9000 –design of
quality experiments using statistics –analysis of variance.
UNIT V 9
Reliability and maintainability – definition of reliability, factors affecting reliability – MTTF –
MTBF – evaluation of reliability, quality management – organising for quality – economy of
quality- techniques of ABC analysis- quality management education – zero defects concept
– quality circles concept- applying total quality management in enterprises.
TOTAL: 45 PERIODS
12
REFERENCES
1. A.J. Ducan, Quality Control and Industrial Ttatistics, Homewood, Illinois, 1959.
2. A.V.Feigen Baum, Total Quality Control, McGraw Hill Co. New York, 1961
3. B.L. Hansen, Quality Control: Theory and Applications, PHI, New Jersey, 1966.
4. M.Lal, Total Quality Management –A Pratical Approach, Wiley Eastern, New York, 1990.
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