GE3310 TOTAL QUALITY MANAGEMENT & ENGINEERING ECONOMICS SYLLABUS | ANNA UNIVERSITY BTECH CHEMICAL AND ELECTROCHEMICAL ENGINEERING 6TH SEMESTER SYLLABUS REGULATION 2008 2011 2012-2013 BELOW IS THE ANNA UNIVERSITY SIXTH SEMESTER B.TECH CHEMICAL AND ELECTROCHEMICAL ENGINEERING DEPARTMENT SYLLABUS, TEXTBOOKS, REFERENCE BOOKS,EXAM PORTIONS,QUESTION BANK,PREVIOUS YEAR QUESTION PAPERS,MODEL QUESTION PAPERS, CLASS NOTES, IMPORTANT 2 MARKS, 8 MARKS, 16 MARKS TOPICS. IT IS APPLICABLE FOR ALL STUDENTS ADMITTED IN THE YEAR 2011 2012-2013 (ANNA UNIVERSITY CHENNAI,TRICHY,MADURAI, TIRUNELVELI,COIMBATORE), 2008 REGULATION OF ANNA UNIVERSITY CHENNAI AND STUDENTS ADMITTED IN ANNA UNIVERSITY CHENNAI DURING 2009
GE3310 TOTAL QUALITY MANAGEMENT & ENGINEERING ECONOMICS L T P C
3 0 0 3
UNIT I QUALITY AND CUSTOMER CONCEPTS 9
Introduction - definitions of quality, dimensions of quality, historical review of total quality
management, customer satisfaction - customer perception of quality, customer complaints,
service. Quality, customer retention, continuous process improvement - Juran trilogy, PDSA
cycle, 5S, Kaizen. Performance measures:- basic concepts, strategy. The seven tools of
quality, concept of six sigma, seven management tools.
UNIT II QUALITY MANAGEMENT TOOLS AND QUALITY SYSTEMS 9
TQM tools - benchmarking - reasons to benchmark, benchmarking process, quality function
deployment - house of quality, QFD process, benefits, Taguchi quality loss function, total
productive maintenance - concept, improvement needs, FMEA - stages of FMEA. Quality
systems - Need for ISO 9000 and QS 9000 : elements, implementation, documentation,
quality auditing, concept, requirements and benefits.
UNIT III VALUE OF MONEY, AMORTIZATION, CAPITAL REQUIREMENTS,
COSTS, EARNINGS, PROFITS 9
Value of money – equivalence - value of money, equations for economic studies,
equivalence amortization - capital recovery, depreciation, interest in depreciation
calculations, depreciation accounting, capital requirements for process plants - cost
indices, the Williams six-tenths factor, capital requirements for complete plants, balance
sheet, sources of capital, earnings, profits and returns - variable costs, fixed costs, profits
and earnings, economic production charts.
UNIT IV ECONOMICS OF SELECTING ALTERNATES, RATE OF RETURN &
PAYOUT TIME, ECONOMIC BALANCE 9
Economics of selecting alternates - annual cost method, present worth method, equivalent
alternates, rate-of return method, payout-time method, replacement of existing facilities,
irreducible factors in economic analyses, economic balance - economic balance in
evaporation, economic vessel design, economic balance in fluid flow, economic balance
with two variables, economic balance in combined operations – economic balance with one
variable and two variable.
43
UNIT V ECONOMIC BALANCE - CYCLIC OPERATIONS – YIELD AND
RECOVERY 9
Economic balance in cyclic operation, batch operations (fixed cycle time), batch operations
(variable cycle time), continuous and semi continuous operations, economic balance in yield
and recovery - economic analysis for variable feed and product grades, economic analysis
of a complete process - operating plants, proposed plants, evaluation.
TOTAL : 45 PERIODS
TEXT BOOKS
1. Dale H. Besterfiled, et al., “Total Quality Management”, Pearson Education Asia, 2003
,(Indian reprint 2002).
2. Schwyer H E; “Process Engineering Economics”, McGraw-Hill Book Company, Inc, New
York,1955.
REFERENCES
1. James R.Evans & William M. Lidsay, The Management and Control of Quality, (5th
Edition), South-Western (Thomson Learning), 2007 (ISBN 0-324-06680-5)
2. Feigenbaum. A.V. “Total Quality Control, McGraw Hill, 1991, 3rd Edition revised.
3. Oakland.J.S. “ Total Quality Management Butterworth – Hcinemann Ltd., Oxford.1994,
2nd Edition.
4. S. Peters and K.D. Timmerhaus, “Plant Design, Costing and Economics”, McGraw Hill,
Inc. 4th Edition ,1991.
GE3310 TOTAL QUALITY MANAGEMENT & ENGINEERING ECONOMICS L T P C
3 0 0 3
UNIT I QUALITY AND CUSTOMER CONCEPTS 9
Introduction - definitions of quality, dimensions of quality, historical review of total quality
management, customer satisfaction - customer perception of quality, customer complaints,
service. Quality, customer retention, continuous process improvement - Juran trilogy, PDSA
cycle, 5S, Kaizen. Performance measures:- basic concepts, strategy. The seven tools of
quality, concept of six sigma, seven management tools.
UNIT II QUALITY MANAGEMENT TOOLS AND QUALITY SYSTEMS 9
TQM tools - benchmarking - reasons to benchmark, benchmarking process, quality function
deployment - house of quality, QFD process, benefits, Taguchi quality loss function, total
productive maintenance - concept, improvement needs, FMEA - stages of FMEA. Quality
systems - Need for ISO 9000 and QS 9000 : elements, implementation, documentation,
quality auditing, concept, requirements and benefits.
UNIT III VALUE OF MONEY, AMORTIZATION, CAPITAL REQUIREMENTS,
COSTS, EARNINGS, PROFITS 9
Value of money – equivalence - value of money, equations for economic studies,
equivalence amortization - capital recovery, depreciation, interest in depreciation
calculations, depreciation accounting, capital requirements for process plants - cost
indices, the Williams six-tenths factor, capital requirements for complete plants, balance
sheet, sources of capital, earnings, profits and returns - variable costs, fixed costs, profits
and earnings, economic production charts.
UNIT IV ECONOMICS OF SELECTING ALTERNATES, RATE OF RETURN &
PAYOUT TIME, ECONOMIC BALANCE 9
Economics of selecting alternates - annual cost method, present worth method, equivalent
alternates, rate-of return method, payout-time method, replacement of existing facilities,
irreducible factors in economic analyses, economic balance - economic balance in
evaporation, economic vessel design, economic balance in fluid flow, economic balance
with two variables, economic balance in combined operations – economic balance with one
variable and two variable.
43
UNIT V ECONOMIC BALANCE - CYCLIC OPERATIONS – YIELD AND
RECOVERY 9
Economic balance in cyclic operation, batch operations (fixed cycle time), batch operations
(variable cycle time), continuous and semi continuous operations, economic balance in yield
and recovery - economic analysis for variable feed and product grades, economic analysis
of a complete process - operating plants, proposed plants, evaluation.
TOTAL : 45 PERIODS
TEXT BOOKS
1. Dale H. Besterfiled, et al., “Total Quality Management”, Pearson Education Asia, 2003
,(Indian reprint 2002).
2. Schwyer H E; “Process Engineering Economics”, McGraw-Hill Book Company, Inc, New
York,1955.
REFERENCES
1. James R.Evans & William M. Lidsay, The Management and Control of Quality, (5th
Edition), South-Western (Thomson Learning), 2007 (ISBN 0-324-06680-5)
2. Feigenbaum. A.V. “Total Quality Control, McGraw Hill, 1991, 3rd Edition revised.
3. Oakland.J.S. “ Total Quality Management Butterworth – Hcinemann Ltd., Oxford.1994,
2nd Edition.
4. S. Peters and K.D. Timmerhaus, “Plant Design, Costing and Economics”, McGraw Hill,
Inc. 4th Edition ,1991.
hii
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