MC9277 SOFTWARE QUALITY MANAGEMENT SYLLABUS | ANNA UNIVERSITY MCA 5TH SEM SYLLABUS REGULATION 2009 2011 2012-2013 BELOW IS THE ANNA UNIVERSITY FIFTH SEMESTER M.C.A. (MASTER OF COMPUTER APPLICATIONS) DEPARTMENT SYLLABUS, TEXTBOOKS, REFERENCE BOOKS,EXAM PORTIONS,QUESTION BANK,PREVIOUS YEAR QUESTION PAPERS,MODEL QUESTION PAPERS, CLASS NOTES, IMPORTANT 2 MARKS, 8 MARKS, 16 MARKS TOPICS. IT IS APPLICABLE FOR ALL STUDENTS ADMITTED IN THE YEAR 2011 2012-2013 (ANNA UNIVERSITY CHENNAI,TRICHY,MADURAI,TIRUNELVELI,COIMBATORE), 2009 REGULATION OF ANNA UNIVERSITY CHENNAI AND STUDENTS ADMITTED IN ANNA UNIVERSITY CHENNAI DURING 2009
MC9277 SOFTWARE QUALITY MANAGEMENT LT P C
3 0 0 3
UNIT I FUNDAMENTALS OF SOFTWARE QUALITY ENGINEERING 9
Concepts Of Quality – Hierarchical Modeling – Quality Models – Quality Criteria And Its
Interrelation – Fundamentals Of Software Quality Improvement – Concepts Of Quality
Improvement – Concepts Of Process Maturity – Improving Process Maturity.
UNIT II DEVELOPMENTS IN MEASURING QUALITY 9
Selecting Quality Goals And Measures – Principles Of Measurement – Measures And
Metrics – Quality Function Deployment – Goal/Question/Measure Paradigm –
Quality Characteristics Tree – The FURPS Model And FURPS+ – Gilb Approach –
Quality Prompts.
28
UNIT III QUALITY MANAGEMENT SYSTEM 9
Elements Of A Quality Engineering Program – Quality Control, Assurance And
Engineering – Reliability, Maintainability, Verifiability, Testability, Safety And
Supportability – Historical Perspective Elements Of QMS – Human Factors – Time
Management – QMS For Software–Quality Assurance – ISO9000 Series–A Generic
Quality Management Standard – Tools For Quality.
UNIT IV PRINCIPLES AND PRACTICES IN QMS 9
Process–Product–Project–People In Software Development And Management Spectrum
– Principle And Critical Practices In QMS – ISO 9001 And Capability Maturity Models –
Six Sigma, Zero Defects And Statistical Quality Control.
UNIT V MEASURES AND METRICS IN PROCESS AND PROJECT DOMAINS 9
Key Measures For Software Engineers – Defects – Productivity And Quality –
Measuring And Improving The Development Process – Assigning Measures To Process
Elements And Events – Isikawa Diagrams – Metrics For Software Quality – Integrating
Metrics Within Software Engineering Process – Metrics For Small Organizations.
TOTAL : 45 PERIODS
REFERENCES:
1. Brian Hambling, “Managing Software Quality”, Tata McGraw Hill.
2. Juran. J.M.Frank, M.Gyrna, “Quality Planning and Analysis (from product
developmement through use)”, Tata McGraw Hill.
3. Alcon Gillies, “Software Quality: Theory and Management”, International Thomson,
Computer Press 1997.
4. Stephen H.Kan, “Metrics and Models in Software Quality Engineering”, Addison
Wesley, 1955.
5. Roger S. Pressman, “Software Engineering - A Practitioner’s Approach”, Fifth
Edition, McGraw Hill, 2001.
6. Humphrey Watts, “Managing the Software Process”, Addison Wesley, 1986.
MC9277 SOFTWARE QUALITY MANAGEMENT LT P C
3 0 0 3
UNIT I FUNDAMENTALS OF SOFTWARE QUALITY ENGINEERING 9
Concepts Of Quality – Hierarchical Modeling – Quality Models – Quality Criteria And Its
Interrelation – Fundamentals Of Software Quality Improvement – Concepts Of Quality
Improvement – Concepts Of Process Maturity – Improving Process Maturity.
UNIT II DEVELOPMENTS IN MEASURING QUALITY 9
Selecting Quality Goals And Measures – Principles Of Measurement – Measures And
Metrics – Quality Function Deployment – Goal/Question/Measure Paradigm –
Quality Characteristics Tree – The FURPS Model And FURPS+ – Gilb Approach –
Quality Prompts.
28
UNIT III QUALITY MANAGEMENT SYSTEM 9
Elements Of A Quality Engineering Program – Quality Control, Assurance And
Engineering – Reliability, Maintainability, Verifiability, Testability, Safety And
Supportability – Historical Perspective Elements Of QMS – Human Factors – Time
Management – QMS For Software–Quality Assurance – ISO9000 Series–A Generic
Quality Management Standard – Tools For Quality.
UNIT IV PRINCIPLES AND PRACTICES IN QMS 9
Process–Product–Project–People In Software Development And Management Spectrum
– Principle And Critical Practices In QMS – ISO 9001 And Capability Maturity Models –
Six Sigma, Zero Defects And Statistical Quality Control.
UNIT V MEASURES AND METRICS IN PROCESS AND PROJECT DOMAINS 9
Key Measures For Software Engineers – Defects – Productivity And Quality –
Measuring And Improving The Development Process – Assigning Measures To Process
Elements And Events – Isikawa Diagrams – Metrics For Software Quality – Integrating
Metrics Within Software Engineering Process – Metrics For Small Organizations.
TOTAL : 45 PERIODS
REFERENCES:
1. Brian Hambling, “Managing Software Quality”, Tata McGraw Hill.
2. Juran. J.M.Frank, M.Gyrna, “Quality Planning and Analysis (from product
developmement through use)”, Tata McGraw Hill.
3. Alcon Gillies, “Software Quality: Theory and Management”, International Thomson,
Computer Press 1997.
4. Stephen H.Kan, “Metrics and Models in Software Quality Engineering”, Addison
Wesley, 1955.
5. Roger S. Pressman, “Software Engineering - A Practitioner’s Approach”, Fifth
Edition, McGraw Hill, 2001.
6. Humphrey Watts, “Managing the Software Process”, Addison Wesley, 1986.
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