IT2043 KNOWLEDGE MANAGEMENT SYLLABUS | ANNA UNIVERSITY BTECH IT 7TH SEMESTER SYLLABUS REGULATION 2008 2011-2012 BELOW IS THE ANNA UNIVERSITY SEVENTH SEMESTER B.TECH. INFORMATION TECHNOLOGY DEPARTMENT SYLLABUS IT IS APPLICABLE FOR ALL STUDENTS ADMITTED IN THE YEAR 2011-2012 (ANNA UNIVERSITY CHENNAI,TRICHY,MADURAI,TIRUNELVELI,COIMBATORE), 2008 REGULATION OF ANNA UNIVERSITY CHENNAI AND STUDENTS ADMITTED IN ANNA UNIVERSITY CHENNAI DURING 2009
IT2043 KNOWLEDGE MANAGEMENT L T P C
3 0 0 3
UNIT I KNOWLEDGE MANAGEMENT 9
KM Myths – KM Life Cycle – Understanding Knowledge – Knowledge, intelligence –
Experience – Common Sense – Cognition and KM – Types of Knowledge – Expert
Knowledge – Human Thinking and Learning.
UNIT II KNOWLEDGE MANAGEMENT SYSTEM LIFE CYCLE 9
Challenges in Building KM Systems – Conventional Vrs KM System Life Cycle (KMSLS)
– Knowledge Creation and Knowledge Architecture – Nonaka’s Model of Knowledge
Creation and Transformation. Knowledge Architecture.
80
UNIT III CAPTURING KNOWLEDGE 9
Evaluating the Expert – Developing a Relationship with Experts – Fuzzy Reasoning and
the Quality of Knowledge – Knowledge Capturing Techniques, Brain Storming – Protocol
Analysis – Consensus Decision Making – Repertory Grid- Concept Mapping –
Blackboarding.
UNIT IV KNOWLEDGE CODIFICATION 9
Modes of Knowledge Conversion – Codification Tools and Procedures – Knowledge
Developer’s Skill Sets – System Testing and Deployment – Knowledge Testing –
Approaches to Logical Testing, User Acceptance Testing – KM System Deployment
Issues – User Training – Post implementation.
UNIT V KNOWLEDGE TRANSFER AND SHARING 9
Transfer Methods – Role of the Internet – Knowledge Transfer in e-world – KM System
Tools – Neural Network – Association Rules – Classification Trees – Data Mining and
Business Intelligence – Decision Making Architecture – Data Management – Knowledge
Management Protocols – Managing Knowledge Workers.
TOTAL: 45 PERIODS
TEXT BOOK
1. Elias.M. Award & Hassan M. Ghaziri – “Knowledge Management” Pearson
Education 200UNIT III
REFERENCES
1. Guus Schreiber, Hans Akkermans, Anjo Anjewierden, Robert de Hoog, Nigel
Shadbolt, Walter Van de Velde and Bob Wielinga, “Knowledge Engineering and
Management”, Universities Press, 2001.
2. C.W. Holsapple, “Handbooks on Knowledge Management”, International Handbooks
on Information Systems, Vol 1 and 2, 2003
IT2043 KNOWLEDGE MANAGEMENT L T P C
3 0 0 3
UNIT I KNOWLEDGE MANAGEMENT 9
KM Myths – KM Life Cycle – Understanding Knowledge – Knowledge, intelligence –
Experience – Common Sense – Cognition and KM – Types of Knowledge – Expert
Knowledge – Human Thinking and Learning.
UNIT II KNOWLEDGE MANAGEMENT SYSTEM LIFE CYCLE 9
Challenges in Building KM Systems – Conventional Vrs KM System Life Cycle (KMSLS)
– Knowledge Creation and Knowledge Architecture – Nonaka’s Model of Knowledge
Creation and Transformation. Knowledge Architecture.
80
UNIT III CAPTURING KNOWLEDGE 9
Evaluating the Expert – Developing a Relationship with Experts – Fuzzy Reasoning and
the Quality of Knowledge – Knowledge Capturing Techniques, Brain Storming – Protocol
Analysis – Consensus Decision Making – Repertory Grid- Concept Mapping –
Blackboarding.
UNIT IV KNOWLEDGE CODIFICATION 9
Modes of Knowledge Conversion – Codification Tools and Procedures – Knowledge
Developer’s Skill Sets – System Testing and Deployment – Knowledge Testing –
Approaches to Logical Testing, User Acceptance Testing – KM System Deployment
Issues – User Training – Post implementation.
UNIT V KNOWLEDGE TRANSFER AND SHARING 9
Transfer Methods – Role of the Internet – Knowledge Transfer in e-world – KM System
Tools – Neural Network – Association Rules – Classification Trees – Data Mining and
Business Intelligence – Decision Making Architecture – Data Management – Knowledge
Management Protocols – Managing Knowledge Workers.
TOTAL: 45 PERIODS
TEXT BOOK
1. Elias.M. Award & Hassan M. Ghaziri – “Knowledge Management” Pearson
Education 200UNIT III
REFERENCES
1. Guus Schreiber, Hans Akkermans, Anjo Anjewierden, Robert de Hoog, Nigel
Shadbolt, Walter Van de Velde and Bob Wielinga, “Knowledge Engineering and
Management”, Universities Press, 2001.
2. C.W. Holsapple, “Handbooks on Knowledge Management”, International Handbooks
on Information Systems, Vol 1 and 2, 2003
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